Conducting Performance Evaluation of an e-Health Platform

Lo, O., Fan, L., Buchanan, W., Thuemmler, C. (2013). Conducting Performance Evaluation of an e-Health Platform. In: Issa, T., Isaías, P., Kommers, P. (Eds.) Information Systems and Technology for Organizations in a Networked Society, , () ( ed.). (pp. 295-315). Hershey, PA.: . IGI Global Publishing.



For increased awareness and adoption of e-Health implementations, results from evaluation must be catered towards three primary perspectives: organizational, end-user and technical perspective. This chapter addresses the issue of conducting performance evaluation of e-Health for the technical perspective. The authors present the design of metrics that enable them to evaluate the scalability, functionality and reliability of e-Health implementations. Using simulated patient data, experiments are conducted on an existing e-Health platform using their defined metrics. Results show that 100 simulated patient’s data may interact with the e-Health platform under evaluation with a maximum round-trip time latency value of 6.6 seconds. By building upon the techniques the authors have used to conduct performance evaluation of e-Health implementations, along with the design of methodologies to enable evaluation to take place for the two other perspectives, i.e. end-user and organizational perspectives, the authors hope to see greater support for this technology in the near future.
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William Buchanan
Director of CDCS
+44 131 455 2759
Owen Lo
Research Fellow
+44 131 455
Lu Fan
Senior Research Fellow
+44 131 455 2438
Christoph Thuemmler
+44 131 455 2758

Areas of Expertise

The way healthcare is delivered changes rapidly. The reasons are demographic and societal changes, austerity and rapid progressive technologies. Care models are shifting from specialist oriented hospital based to distributed, patient centred care.
Keywords: ehealth