Messenger in The Barn: networking in a learning environment

Rutter, M. (2009). Messenger in The Barn: networking in a learning environment. ALT-J, 17, (1), 33.


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Abstract

This case study describes the use of a synchronous communication application
(MSN Messenger) in a large academic computing environment. It draws on data
from interviews, questionnaires and student marks to examine the link between use
of the application and success measured through module marks. The relationship
is not simple. Total abstainers and heavy users come out best, while medium level
users do less well, indicating the influence of two factors. The discussion section
suggests possible factors. The study also highlights the benefits of support and
efficiency of communication that the application brings. Although there have been
many studies of synchronous communication tool use in the office and in social
life, this is one of the first to examine its informal use in an academic environment.
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Authors

Malcolm Rutter
Lecturer
m.rutter@napier.ac.uk
+44 131 455 2712

Areas of Expertise

Interaction Design
Interaction Design is concerned with the design of interactive objects and spaces and with the delivery of high quality user experiences (UX). For example, expressive interaction describes the range of new forms of human-computer interaction that are made available through technologies based on...

Associated Projects