Understanding and designing interactive collaborative spaces
PhD (part-time): 2013 - 0
The combination of personal and Bring Your Own Device (BYOD) technologies with augmented "smart" spaces designed for collaborative work offers new design challenges for the HCI community. This doctoral looks at how BYOD technology can extend the capacities of a smart collaborative space, to a point where it can further support or even emulate it in the context of a cross-channel collaborative experience.
A series of qualitative empirical studies helped constituting the concept of a meeting journey. The meeting journey is an abstract representation of the different steps, tools and activities udertaken by users in the context of a colocated collaborative activity. It meets the notion of a user journey, where activities and the access means are represented as a series of "touchpoints".
The longitudinal aspect of collaboration has been well covered by the area of CSCW and numerous commercial products, however the co-located aspect of the digital creative meeting is still encountering a level of mess and incompatibilities due to various mistmatching technologies, levels computer literacy, and processes. This even more apparent with "ad-hoc" groups working on one-off tasks without a specific process.
The main hypothesis of this doctoral thesis is that the user experience of co-located meeting can be significantly improved by adding an additional layer of abstraction to the device ecosystems, thus providing a better context awareness of devices, services and capacities. The offered solution is a hybrid approach, built on an extensible framework, where the sharing activities specific to collaborative meetings are delegated to a consistent user interface, whilst retainig a platform-agnostic philosophy as to which applications and devices are used by the participants.
The final part of the thesis relates the development of a proof-of-concept hybrid system, and its evaluation against existing means. A discussion will look at its possibilities of extensions to a broader set of functionalilites, or a broader range of uses, such as Internet of Things (IOT) ecologies.
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Mival, O. (2015). Design principles for collaborative device ecologies. In: (Ed.) Proceedings of the 2015 British HCI Conference, , () ( ed.). (pp. ). : . ACM.
Ammeloot, A. (2015). Supporting the Meeting Journey: Understanding and Designing Collaborative Device Ecologies. In: (Ed.) ITS '15 Proceedings of the 2015 International Conference on Interactive Tabletops & Surfaces, , () ( ed.). (pp. 463-468). New York, NY, USA: . ACM Association for Computing Machinery.