Evolution of knowledge working in a public sector agency

PhD (part-time): 2003 - 0

The research is concerned with the evolution and trajectory of knowledge networking (the ‘Knowledge Working’ (KW) initiative) in a public sector agency (PuSA) in lowland Scotland. The study spans a number of years (1996-2007), involves multiple management arrangements across distributed locations, the introduction of tacit and explicit tools – primarily communities of practice and an intranet, and the appointment of specialist staff to facilitate adoption. The analysis is undertaken from a dialogic perspective, which focuses on uncovering the complexity, lack of shared meaning, and hidden enclaves of resistance in operationalising knowledge networking in a distributed organisation.
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Team

Louise Rasmussen
Student
l.rasmussen@napier.ac.uk
+44 131 455
Alistair Armitage
Panel Chair
a.armitage@napier.ac.uk
+44 131 455 2784
Hazel Hall
Director of Studies
h.hall@napier.ac.uk
+44 131 455 2760

Related publications

Davenport, E., Rasmussen, L. (2008). Knowledge Networking in a Public Service Agency: Contextual Challenges and Infrastructure Issues. In: Srikantaiah, T., Koenig, M. (Eds.) Knowledge Management in Practice: Connections and Context, , () ( ed.). (pp. 445-462). USA: . Information Today, Inc.

Resources