social informatics ()

Areas of Expertise

Internet Technologies & Society
The technologies that help us to organise and share information on the internet are changing the way we live and work. This information society or knowledge economy people affects is in all kinds of new ways – as individuals, groups and organisations.

Projects

Training provision for the library, information and knowledge sector
The Chartered Institute of Library and Information Professionals (CILIP) has commissioned a team from the Centre for Social Informatics led by Professor Hazel Hall to conduct research into training provision for the library, information and knowledge sector. The project work is concerned with: 1.
Library and Information Science Research Coalition
The broad mission of the LIS Research Coalition was to facilitate a co-ordinated and strategic approach to LIS research across the UK. Professor Hazel Hall, Director of the Centre for Social Informatics, was first seconded to lead the implementation of the LIS Research Coalition in 2009/10.
Research in Librarianship - Impact Evaluation Study (RiLIES1)
The aim of RiLIES1 was to explore the impact of funded research projects on actual library practice, including the extent to which research output influences services delivery. http://lisresearch.org/rilies-project/ (A follow-on project - RiLIES2 - used the findings from RiLIES1 to build resources...
Euro Petition
An EU-funded project a trans-European Local Authority e-participation service providing distributed citizen engagement and interaction with the European Parliament's PETI Petitions Committee and the European Citizens Initiative. ITC is providing the evaluation function.
e-Participation Scotland Baseline
A one day event to: Bring people and organisations together and establish their current skills and needs.Share knowledge about current and future e-participation projects and opportunities; establish common and complementary areas of interest.Facilitate partner matching for future initiatives...
E-democracy Services for Highland Youth Voice
ITC are working with Highland Youth Voice (a democratically elected assembly for young people in the Highland Region) in the development of a suite of e-democracy tools for their website. The current phase of this projects runs from 2005 to 2007 and seeks to expand use and efficacy of the website:...
e-engaging young Scotland on radioactive waste management
The ITC is being funded by the Scottish Executive Environment and Rural Affairs Department (SEERAD) to research appropriate tools and techniques to engage young people in their continuing dialogue on radioactive waste management.
Developing Research Excellence and Methods (DREaM)
This AHRC-funded project develops a formal UK-wide network of Library and Information Science (LIS) researchers. A key goal of the project is to build capacity and capability in the development and implementation of innovative methods and techniques in undertaking LIS research.
Research in Librarianship - Impact Evaluation Study 2 (RiLIES2)
RiLIES2 was commissioned by the Board of Directors of the Library and Information Science Research Coalition as a follow-on project to the Research in Librarianship Impact Evaluation Study (completed by the Centre for Social Informatics at Edinburgh Napier University in 2011).
HUWY: Hub Website for Youth Participation
The HUWY project aims to support young people’s eParticipation in policies about the Internet and its governance, through a distributed discussion. HUWY partners provide information, support and organise influential audiences for young people’s suggestions.
WEB-DEP
The project aimed to establish a communication and information management network to increase democratic engagement in the Western Balkans. The network was managed by the National News Agencies in Albania, Macedonia and Serbia as they began to take on new roles during accession to the EU.
Risk and opportunity in collaborative work
This pilot study set out to establish the main risks and opportunities of the adoption of social computing tools within organizations for collaborative work purposes as perceived by information and knowledge management professionals.
e-Representative: A virtual desktop to support the mobile elected Representative
The primary focus of the “eRepresentative” package was to investigate the potential impact of a “virtual elected representative’s desktop” to support the work of elected representatives at national, regional and local level by making legislative services more effective and more tailored to meet...
The knowledge trap: an intranet implementation in a corporate environment
To investigate the role of the intranet in knowledge sharing through primary research on a single, maturing intranet in a large, distributed organisation.

Members

Giuseppe Alfano
Visiting Researcher
g.alfano@napier.ac.uk
+44 131 455
Peter Cruickshank
Lecturer
p.cruickshank@napier.ac.uk
+44 131 455 2309
Christine Irving
Research Fellow
C.Irving@napier.ac.uk
+44 131 455 2719
Colin F Smith
Lecturer
cf.smith@napier.ac.uk
+44 131 455 2774
Jan M.  Auernhammer
Lecturer in Strategy, Operations and Innovation
j.auernhammer@napier.ac.uk
+44 131 455 4718
Alistair Duff
Reader
a.duff@napier.ac.uk
+44 131 455 6163/6150
Louise Rasmussen
Research Student
l.rasmussen@napier.ac.uk
+44 131 455

Publications

Auernhammer, J., Hall, H. (2013, ). New knowledge creation within manufacturing: a pattern analysis of behaviours and interactions that underpin knowledge creation and innovation in a large German automotive manufacturer. Paper presented at Information: interactions and impact (i3) 2013, Aberdeen.

Brettle, A., Hall, H., Oppenheim, C. (2012, ). We have a DREaM: the Developing Research Excellence and Methods network. Paper presented at 4th International Conference on Qualitative and Quantitative Methods in Libraries, Limerick, Republic of Ireland.

Cox, A., Francke, H., Haider, J., Hall, H., Huvila, I. (2012, October). Transformation or continuity? The impact of social media on information: implications for theory and practice. Paper presented at ASIS&T 2012 Annual Meeting, Baltimore.

Cruickshank, P., Hall, H., Taylor-Smith, E. (2012, ). Realising the value of RiLIES: the research in librarianship impact evaluation study. Paper presented at 4th International Conference on Qualitative and Quantitative Methods in Libraries, Limerick, Republic of Ireland.

Cruickshank, P., Hall, H., Irving, C. (2012). The right resources to support LIS research: findings from the RiLIES2 project poll. Library and Information Research, 36, (113), 24-31.

Hall, H., Irving, C., Cruickshank, P. (2012). Improving access to Library and Information Science research: Maximizing its relevance and impact to practitioners . Business Information Review, 29, (4), 224-230.

Hall, H., Oppenheim, C. (2012). The possible DREaM: developing LIS research excellence. CILIP Update , , (May), 32-34.

Irving, C. (2012). Engaging and influencing policy and the curriculum – the Scottish Information Literacy Project experience. In: Rankin, C., Brock, A. (Eds.) Library services for children and young people: Challenges and opportunities in the digital age, , () ( ed.). (pp. ). London, UK: . Facet.

Ryan, B., Cruickshank, P. (2012). Scottish Community Councils online: a survey. , (), ..

Taylor-Smith, E. (2012). Participation Spaces. In: Scholl, H., Flak, L., Janssen, M., Macintosh, A., Sæbø, ., Tambouris, E., Moe, C., Wimmer, M. (Eds.) Proceedings of Fourth international conference on eParticipation (ePart 2012), , () ( ed.). (pp. 223-230). Kristiansand, Norway: . Trauner.

Cruickshank, P., Smith, C. (2011). Understanding the 'E-Petitioner'. Transforming Government: People, Process and Policy, 5, (4), 319-329.

Hall, H. (2011). More than mere information assets: the reach of social media in information services delivery. University of Edinburgh Business School.

Hall, H. (2011). Project output versus influence in practice: impact as a dimension of research quality. Evidence Based Library and Information Practice, 6, (4), .

Hall, H. (2011). Relationship and role transformations in social media environments. The Electronic Library, 29, (4), 421-428.

Hall, H. (2011, December). Strengthening the links between research and practice: the Research in Librarianship - Impact Evaluation Study (RiLIES). Paper presented at Online 2011, London Olympia.

Hall, H. (2011). The critical assessment of research: traditional and new methods of evaluation. Library and Information Science Research, 33, (3), 256.

Hall, H., Kenna, S., Oppenheim, C. (2011). The rationale for the DREaM: Developing Research Excellence and Methods Project. Library and Information Research, 35, (110), 43-49.

Hall, H. (2011). UK library and information science research matters. Library and Information Science Research, 33, (1), 89-91.

Lumsden, J., Hall, H., Cruickshank, P. (2011). Ontology definition and construction, and epistemological adequacy for systems interoperability: a practitioner analysis. Journal of Information Science, 37, (3), 248-255.

Cruickshank, P., Edelmann, N., Smith, C. (2010). Signing a an e-petition as a transition from lurking to participation. In: Chappellet, J., Glassey, O., Janssen, M., Macintosh, A., Scholl, J., Tambouris, E., Wimmer, M. (Eds.) Electronic Government and Electronic Participation, , () (2010 ed.). (pp. 275-282). Linz, Austria: . Trauner.

Hall, H. (2010, March 16). 10 Twitter tips in 10 minutes. Paper presented at Tweeting while we work: SLA Europe event, London, UK.

Hall, H. (2010, March). 5 goals of the Library and Information Science Research Coalition. Paper presented at CILIP NW Members' Day March 3 2010, Bolton, UK.

Hall, H., Brazier, C. (2010). Implementing a co-ordinated and strategic approach to Library and Information Science research: the work of the UK Library and Information Science Research Coalition. In: (Ed.) Proceedings of the 76th International Federation of Library Associations General Conference and Assembly 2010, 76, () ( ed.). (pp. ). : . .

Hall, H. (2010, March 18). Library and Information Science Research Coalition: presentation for HEALER. Paper presented at HEALER Network spring 2010 meeting, London, UK.

Hall, H., Widen-Wulff, G., Peterson, L. (2010). Not what you know, nor who you know, but who you know already: examining online information sharing behaviours through the lens of social exchange theory. Libri, 60, (2), 117-128.

Hall, H. (2010). Promoting the priorities of practitioner research engagement. Journal of Library and Information Science, 42, (2), 83-88.

Hall, H., Clapton, J. (2010). Research: why bother?. Public Library Journal, 25, (3), 18-21.

Loudon, L., Hall, H. (2010). From triviality to business tool: the case of Twitter in library and information services delivery. Business Information Review, 27, (4), 236-241.

Schwartz, C., Hernon, P., Burnett, G., Hall, H., Pomerantz, J., Savolainen, R., Thelwell, M. (2010). Some thoughts on peer review. Library and Information Science Research, 32, (1), 13-15.

Taylor-Smith, E., Lindner, R. (2010). Social networking tools supporting constructive involvement throughout the policy-cycle. In: Prosser, P. (Ed.) Proceedings of EDEM 2010 - Conference on Electronic Democracy, May 7-8, 2010, Danube-University Krems, Austria, , () ( ed.). (pp. ). Vienna, Austria: . Austrian Computer Society.

Taylor-Smith, E., Cruickshank, P. (2010, October). Web 2.0 for Collaborative Production. Paper presented at Digital Futures 2010, Nottingham, UK.

Cruickshank, P., Smith, C. (2009). Self-efficacy as a factor in the evaluation of e-petitions. In: Parycek, A. (Ed.) Proceedings of EDEM 2009 - Conference on Electronic Democracy, , () ( ed.). (pp. 223-232). Vienna: . Austrian Computer Society.

Hall, H. (2009, December). Introducing the LIS Research Coalition. Paper presented at Online 2009, London Olympia.

Hall, H. (2009, May). Opportunity and risks offered by social computing tools as perceived by information and knowledge managers. Paper presented at SLA Eastern Canada Members' Day, McGill University, Montreal, Canada.

Hall, H., Widen-Wulff, G., Peterson, L., Davison, B. (2009, June). Shared relationships, spaces and online information behaviours: a social exchange and capital perspective. Paper presented at Information: Interactions and Impact (i3), Aberdeen.

Hall, H. (2009, November). Shared relationships, spaces and online information behaviours: a social exchange and social capital perspective. Paper presented at ASIST 2009: Thriving on diversity - information opportunities in a pluralistic world, Vancouver, BC, Canada.

Hall, H. (2009, November). Student experience: LIS research perspective. Paper presented at SCONUL Autumn Conference 2009, London.

Hall, H. (2009, June). When social means business: the potential of social computing tools to support collaborative work as part of the organisational information infrastructure. Paper presented at Innovation in e-information, Manchester, UK..

Taylor-Smith, E., Buckner, K. (2009). Designing e-Participation with Balkan journalists. JeDEM: eJournal of eDemocracy and Open Government, 1, (1), .

Taylor-Smith, E., Lindner, R. (2009). Using Social Networking Tools to Promote eParticipation Initiatives. In: Prosser, A., Parycek, P. (Eds.) Proceedings of EDEM 2009 - Conference on Electronic Democracy, September 7-8, 2009, Vienna, , () ( ed.). (pp. 115 -121). Vienna: . Austrian Computer Society.

Buckner, K., Cruickshank, P. (2008). Social network analysis as a tool to evaluate the effectiveness of EC funded networks of excellence: the case of DEMO-net. In: (Ed.) Proceedings of the 41st Hawaii International Conference on System Sciences, HICSS-41, () ( ed.). (pp. 10 pages). : . IEEE Computer Society Press.

Hall, H. (2008, April). Blogging, reflective learning and peer support. Paper presented at eLearning@Edinburgh: improving feedback via technology, National E-Science Centre, University of Edinburgh.

Hall, H. (2008, September). Culture as culprit: using actor-network theory to unpick power issues of knowledge exchange in corporate environments. Paper presented at Developing and sustaining a knowledge sharing culture, University of Warwick Business School.

Hall, H. (2008). Realising the potential of technology tools: expecting the unexpected. In: Turner, C. (Ed.) Proceedings of Online Information 2008, , () ( ed.). (pp. 23-25). London: . Imark.

Hall, H., Widen-Wulff, G. (2008). Social exchange, social capital and information sharing in online environments: lessons from three case studies. Studia Humaniora Ouluensia, 8, (), 73-86.

Karamagioli, E., Koulolias, V., Smith, C., Cruickshank, P. (2008). Bringing social and technological innovation to the work of national, regional and local elected representatives: The eRepresentative Project. In: Parycek, P., Prosser, A. (Eds.) EDem08 E-Democracy Conference, , () ( ed.). (pp. ). Vienna, Austria: . Austrian Computer Society.

Shoniwa, P., Hall, H. (2008). Library 2.0 and UK academic libraries: drivers and impacts. New Review of Information Networking, 14, (2), 69-79.

Taylor-Smith, E., Buckner, K. (2008). Designing e-Participation with Balkan Journalists v1. In: Parycek, P., Prosser, A. (Eds.) EDem08 E-Democracy Conference, 29th – 30th September 2008, Danube University Krems, Austria, , () ( ed.). (pp. 135 - 144). Vienna: . Austrian Computer Society.

Hall, H., Goody, M. (2007). KM culture and compromise - interventions to promote knowledge sharing supported by technology in corporate environments. Journal of Information Science, 33, (2), 181-188.

Hall, H. (2007, November). Motivating learner engagement in online environments: the relevance of social exchange theory. Paper presented at JISC CETIS Conference 2007, Birmingham, UK.

Hall, H., Davison, B. (2007). Social software as support in hybrid learning environments: the value of the blog as a tool for reflective learning and peer support. Library and Information Science Research, 29, (2), 163-187.

Davenport, E., Horton, K. (2006). The Production of Service in the Digital City: A Social Informatics Inquiry. In: Berleur, J., Nurminen, M. (Eds.) Proceedings of Seventh International Conference, , () ( ed.). (pp. ). Maribor, Slovenia.: . Kluwer.

Hall, H., Abell, A. (2006). New role realities: avenues for extending the reach of information specialists. In: (Ed.) Proceedings of the American Society of Information Science and Technology Annual Conference, November 3-8 2006, Austin, Texas., , () ( ed.). (pp. ). : . .

Hall, H., Goody, M. (2006). The sense of outsourcing: the viability of outsourcing corporate research and information services. Library and Information Research, 30, (96), 13-24.

Hall, H., Abell, A. (2006). Who is managing information? Opportunities in the e-information market place. In: Jezzard, H. (Ed.) Proceedings of the 30th International Online Meeting, , () ( ed.). (pp. 39-44). London: . VNU.

Hall, H., Kelleher, Z. (2005). Response to risk: experts and end-user perspectives on e-mail security, and the role of the business information professional in policy development. Business Information Review, 22, (1), 46-52.

Hall, H., Graham, D. (2004). Creation and recreation: motivating collaboration to generate knowledge capital in online communities. International Journal of Information Management, 24, (), 235-246.

Hall, H. (2004). The intranet as actor: the role of the intranet in knowledge sharing. In: (Ed.) Proceedings of the international workshop on understanding sociotechnical action, 3-4 June 2004, Edinburgh, , () ( ed.). (pp. 109-111). Edinburgh: . Napier University.

Whitton, N., Davison, B., Hall, H. (2004, November). Using online discussion to support activities in online tutorials. Paper presented at 3rd European Conference on eLearning, Paris, France.

Hall, H. (2003). Borrowed theory: applying exchange theories in information science research. Library and Information Science Research, 25, (), 287-306.

Hall, H. (2002). Exploring knowledge sharing in distributed organisations: report on research in progress. In: (Ed.) KMSS 2002: the new scope of knowledge management in theory and in practice, , () ( ed.). (pp. ). : . .

Horton, K., Davenport, E., Hall, H., Rosenbaum, H. (2002). Internet simulations for teaching, learning and research: an investigation of e-commerce interactions and practice in the Virtual Economy. Education for Information, , (), 237-252.

Davenport, E., Hall, H. (2001). New knowledge and micro-level online organization: 'communities of practice' as a development framework. In: Sprague, R. (Ed.) Proceedings of the 34th Annual Hawaii International Conference on System Sciences, , () ( ed.). (pp. ). Los Alamitos: . IEEE Computer Society Press.

Hall, H. (2001). Devising intranet incentives: rewards and conditions for knowledge exchange. (Invited conference paper.). In: (Ed.) 25th International Online Information Meeting, , () ( ed.). (pp. ). : . .

Hall, H. (2001). Input-friendliness: motivating knowledge sharing across intranets (available online from http://www.knowledgeboard.com/lib/3259). Journal of Information Science, 27, (3), 139-146.

Hall, H. (2001). Knowledge management perspectives (Invited paper presented on Tuesday 6th November 2001 in Stirling to the Chartered Institute of Management Accountants). .

Hall, H. (2001). Social exchange for knowledge exchange. In: (Ed.) Managing knowledge: conversations and critiques, University of Leicester Management Centre, 10-11 April 2001, , () ( ed.). (pp. ). : . .

Hall, H. (2000). Common knowledge: an exploration of social learning in distributed organisations (poster presentation). In: (Ed.) ISIC 2000 - Information seeking in context: the third international conference on information needs, seeking and use in different contexts, , () ( ed.). (pp. ). : . .

Hall, H. (2000). Online information sources: tools of business intelligence?. Journal of Information Science, 26, (3), 137-141.

Hall, H., Jones, A.M. (2000). Show off the corporate library. International Journal of Information Management, 20, (2), 121-130.

Horton, K., Hall, H., Davenport, E., Rosenbaum, H. (2000). Exploring the e-consumer experience: The case of the Virtual Economy. In: (Ed.) 3rd International Conference (IeC2000): Innovation Through Electronic Commerce, , () ( ed.). (pp. ). Manchester, UK.: . UMIST..

Gillham, M., Hall, H. (1999). Alive on the internet: A user centred evaluation of BIS-Online. New Review of Academic Librarianship, 5, (), 61-79.

Hall, H. (1999). Recreating community: a virtual case study. Education for Information, , (), 253-258.

Burke, M.E., Hall, H. (1998). Navigating business information sources: a practical guide for information managers ( ed.). London: . Library Association.

Hall, H. (1998). Networked information: dealing with overload. In: (Ed.) Information Scotland 1997, Strathclyde University Business School, , () ( ed.). (pp. 37-44). : . LACIG Scotland.

Hall, H., Burke, M.E. (1998). Resetting the compass for the new business information landscape. Business Information Review, 15, (1), 22-26.

Hall, H. (1997). You'll wish it was all over: the bibliographic control of grey literature with reference to print football fanzines. Serials, 10, (2), 189-194.

Hall, H., Read, T. (1996). Java: an explosion on the Internet. In: Raitt, D., Jeapes, B. (Eds.) 20th International Online Meeting, 1996, , () ( ed.). (pp. 49-55). : . Learned Information.

Hall, H., Russell, A. (1996). Resource management in an electronic environment: company library Web pages and collection development principles. In: Raitt, D., Jeapes, B. (Eds.) 20th International Online Meeting, 1996, , () ( ed.). (pp. 471-475). Oxford: . Learned Information.