knowledge management ()

Areas of Expertise

Internet Technologies & Society
Internet Technologies & Society
The technologies that help us to organise and share information on the internet are changing the way we live and work. This information society or knowledge economy people affects is in all kinds of new ways – as individuals, groups and organisations.
Software Engineering
Software Engineering
The institute's expertise in software engineering encompasses the entire development lifecycle, and we focus on the approaches and tools to improve the engineering process of both emerging and widely used software systems. Increasing the productivity and improving the quality of software remains a...

Projects

VDS information architecture analysis and feasibility study
VDS information architecture analysis and feasibility study
VDS holds data of varying quality on volunteering opportunities, volunteer involving organisations, research, services and learning using a variety of different systems. The aim of this project is to help develop an integrated, future-proof solution.
Risk and opportunity in collaborative work
Risk and opportunity in collaborative work
This pilot study set out to establish the main risks and opportunities of the adoption of social computing tools within organizations for collaborative work purposes as perceived by information and knowledge management professionals.
Smartgov
The main objective of the project is to help public authority employees to design, deliver and maintain electronic services. They will do this through use of the SmartGov software platform that is being developed in the project.
Research in Librarianship - Impact Evaluation Study (RiLIES1)
Research in Librarianship - Impact Evaluation Study (RiLIES1)
The aim of RiLIES1 was to explore the impact of funded research projects on actual library practice, including the extent to which research output influences services delivery. http://lisresearch.org/rilies-project/ (A follow-on project - RiLIES2 - used the findings from RiLIES1 to build resources...
The knowledge trap: an intranet implementation in a corporate environment
The knowledge trap: an intranet implementation in a corporate environment
To investigate the role of the intranet in knowledge sharing through primary research on a single, maturing intranet in a large, distributed organisation.
AVANTI: Added Value Access to New Technologies and services on the Internet
Added Value Access to New Technologies and services on the Internet (IST-2000-28585). AVANTI aims to use digital avatars in public service provision, with the objective of increasing the acceptability of technology for the use of citizens.

Members

Jan M. Auernhammer
Dr. Jan M. Auernhammer
Lecturer in Strategy, Operations and Innovation
j.auernhammer@napier.ac.uk
+44 131 455 4718
Hazel Hall
Professor Hazel Hall
Director of CSI
h.hall@napier.ac.uk
+44 131 455 2760
Peter Cruickshank
Peter Cruickshank
Lecturer
p.cruickshank@napier.ac.uk
+44 131 455 2309
Louise Rasmussen
Louise Rasmussen
Research Student
l.rasmussen@napier.ac.uk
+44 131 455

Publications

Auernhammer, J., Hall, H. (2013, ). New knowledge creation within manufacturing: a pattern analysis of behaviours and interactions that underpin knowledge creation and innovation in a large German automotive manufacturer. Paper presented at Information: interactions and impact (i3) 2013, Aberdeen.

Cruickshank, P. (2011). SCRAN: The Network. Journal of Urban Technology , 18, (2), 83-97.

Hall, H. (2011). Relationship and role transformations in social media environments. The Electronic Library, 29, (4), 421-428.

Lumsden, J., Hall, H., Cruickshank, P. (2011). Ontology definition and construction, and epistemological adequacy for systems interoperability: a practitioner analysis. Journal of Information Science, 37, (3), 248-255.

Hall, H., Widen-Wulff, G., Peterson, L. (2010). Not what you know, nor who you know, but who you know already: examining online information sharing behaviours through the lens of social exchange theory. Libri, 60, (2), 117-128.

Hall, H. (2009, May). Opportunity and risks offered by social computing tools as perceived by information and knowledge managers. Paper presented at SLA Eastern Canada Members' Day, McGill University, Montreal, Canada.

Hall, H., Widen-Wulff, G., Peterson, L., Davison, B. (2009, June). Shared relationships, spaces and online information behaviours: a social exchange and capital perspective. Paper presented at Information: Interactions and Impact (i3), Aberdeen.

Hall, H. (2009, June). When social means business: the potential of social computing tools to support collaborative work as part of the organisational information infrastructure. Paper presented at Innovation in e-information, Manchester, UK..

Kennedy, J., Cannon, A. (2009). Form. In: Liu, L., Özsu, M. (Eds.) Encyclopedia of Database Systems, , () ( ed.). (pp. ). : . Springer-Verlag.

Buckner, K., Cruickshank, P. (2008). Social network analysis as a tool to evaluate the effectiveness of EC funded networks of excellence: the case of DEMO-net. In: (Ed.) Proceedings of the 41st Hawaii International Conference on System Sciences, HICSS-41, () ( ed.). (pp. 10 pages). : . IEEE Computer Society Press.

Davenport, E., Rasmussen, L. (2008). Knowledge Networking in a Public Service Agency: Contextual Challenges and Infrastructure Issues. In: Srikantaiah, T., Koenig, M. (Eds.) Knowledge Management in Practice: Connections and Context, , () ( ed.). (pp. 445-462). USA: . Information Today, Inc.

Hall, H. (2008, September). Culture as culprit: using actor-network theory to unpick power issues of knowledge exchange in corporate environments. Paper presented at Developing and sustaining a knowledge sharing culture, University of Warwick Business School.

Hall, H. (2008). Realising the potential of technology tools: expecting the unexpected. In: Turner, C. (Ed.) Proceedings of Online Information 2008, , () ( ed.). (pp. 23-25). London: . Imark.

Hall, H., Widen-Wulff, G. (2008). Social exchange, social capital and information sharing in online environments: lessons from three case studies. Studia Humaniora Ouluensia, 8, (), 73-86.

Hall, H., Goody, M. (2007). KM culture and compromise - interventions to promote knowledge sharing supported by technology in corporate environments. Journal of Information Science, 33, (2), 181-188.

Hall, H., Graham, D. (2004). Creation and recreation: motivating collaboration to generate knowledge capital in online communities. International Journal of Information Management, 24, (), 235-246.

Hall, H. (2004). The intranet as actor: the role of the intranet in knowledge sharing. In: (Ed.) Proceedings of the international workshop on understanding sociotechnical action, 3-4 June 2004, Edinburgh, , () ( ed.). (pp. 109-111). Edinburgh: . Napier University.

Priss, U., Old, L.J. (2004). Modelling Lexical Databases with Formal Concept Analysis. Journal of Universal Computer Science, 10, (8), 967-984.

Davenport, E., Graham, M., Kennedy, J., Taylor, K. (2003). Managing Social Capital as Knowledge Management - Some Specification and Representation Issues. In: (Ed.) Proc. ASIS&T, 40, () ( ed.). (pp. 101-108). Long Beach, California, USA: . American Society for Information Science.

Hall, H. (2003). Borrowed theory: applying exchange theories in information science research. Library and Information Science Research, 25, (), 287-306.

Priss, U. (2003). Formalizing Botanical Taxonomies. In: Moor, A., Lex, W., Ganter, B. (Eds.) International Conference on Conceptual Structures, , () ( ed.). (pp. 309-322). : . Springer-Verlag.

Priss, U. (2003). Linguistic Applications of Formal Concept Analysis. In: (Ed.) International Conference on Formal Concept Analysis, , () ( ed.). (pp. ). : . Springer-Verlag.

Hall, H. (2002). Exploring knowledge sharing in distributed organisations: report on research in progress. In: (Ed.) KMSS 2002: the new scope of knowledge management in theory and in practice, , () ( ed.). (pp. ). : . .

Cronin, B., Davenport, E. (2001). Knowledge management in higher education. In: Bernbom, G. (Ed.) Educause leadership Strategies Volume 3, , () ( ed.). (pp. 25–42). San Francisco: . Jossey-Bass.

Davenport, E., Hall, H. (2001). New knowledge and micro-level online organization: 'communities of practice' as a development framework. In: Sprague, R. (Ed.) Proceedings of the 34th Annual Hawaii International Conference on System Sciences, , () ( ed.). (pp. ). Los Alamitos: . IEEE Computer Society Press.

Hall, H. (2001). Devising intranet incentives: rewards and conditions for knowledge exchange. (Invited conference paper.). In: (Ed.) 25th International Online Information Meeting, , () ( ed.). (pp. ). : . .

Hall, H. (2001). Input-friendliness: motivating knowledge sharing across intranets (available online from http://www.knowledgeboard.com/lib/3259). Journal of Information Science, 27, (3), 139-146.

Hall, H. (2001). Knowledge management perspectives (Invited paper presented on Tuesday 6th November 2001 in Stirling to the Chartered Institute of Management Accountants). .

Hall, H. (2001). Social exchange for knowledge exchange. In: (Ed.) Managing knowledge: conversations and critiques, University of Leicester Management Centre, 10-11 April 2001, , () ( ed.). (pp. ). : . .

Cronin, B., Davenport, E. (2000). Knowledge management in higher education. In: Bernbaum, G. (Ed.) Knowledge management and the Information Revolution, EDUCAUSE Leadership Strategies Series. Vol. 3, () ( ed.). (pp. ). San Franciso, CA: . Josey-Bass Inc.

Davenport, E. (2000). Knowledge management issues for online organisations: \'communities of practice\' as an exploratory framework. Journal of Documentation, , (), .

Davenport, E., Cronin, B. (2000). Knowledge management: semantic drift or conceptual shift?. Journal of Education for Library and Information Science, 41, (4), .

Hall, H. (2000). Common knowledge: an exploration of social learning in distributed organisations (poster presentation). In: (Ed.) ISIC 2000 - Information seeking in context: the third international conference on information needs, seeking and use in different contexts, , () ( ed.). (pp. ). : . .