AVANTI: Added Value Access to New Technologies and services on the Internet
01/01/2003 - 31/07/2003
Added Value Access to New Technologies and services on the Internet (IST-2000-28585).
AVANTI aims to use digital avatars in public service provision, with the objective of increasing the acceptability of technology for the use of citizens. The avatars are animated characters designed to guide a person through online transactions and services, by asking a series of questions in simple language and responding to a wide range of questions from the person. In this way, the AVANTI prototype is intended to overcome some of the barriers that ordinary people face in using digital services. The project involves 4 European public authorities and 3 other research and development partners in addition to ITC, whose role is evaluation of the prototype.
AVANTI was an EC
funded project (IST-2000-28585) that finished in July 2003. It focused on the use of a
software toolkit to produce prototype digital avatars. These aimed to enhance the
acceptability of e-government services to citizens and other stakeholders in service delivery,
targeting the 'digitally excluded' in particular.
The avatars were animated characters
designed to guide a person through online transactions and services, by asking a series
of questions in simple language and responding appropriately. In this way, the AVANTI
prototype aimed to address the barriers that ordinary people face in using digital services.
The project involved 4 European public authorities and 3 other research and development
partners in addition to ITC
, whose role was evaluation of the prototype.More about the AVANTI project
AVANTI: Added Value Access to New Technologies and services on the Internet is a EU Framework Programmes project funded by CEC Framework V IST Programme.
Carried out in collaboration with London Borough of Lewisham, Kista Borough/City of Stockholm, Ventspils City Council (Latvia), Fujitsu Consulting (UK), CIRN and others.
For further information please refer to http://itc.napier.ac.uk/ITC/ProjectInfo.asp?ID=1.
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International software company. Over the last three decades, Microsoft has consistently transformed the way that people live, work, play and connect through great technology.
Professor Ann Macintosh
(not currently an institute member)
Dr Angus Whyte
(not currently an institute member)