AVANTI: Added Value Access to New Technologies and services on the Internet

01/01/2003 - 31/07/2003

AVANTI was an EC funded project (IST-2000-28585) that finished in July 2003. It focused on the use of a software toolkit to produce prototype digital avatars. These aimed to enhance the acceptability of e-government services to citizens and other stakeholders in service delivery, targeting the 'digitally excluded' in particular.

The avatars were animated characters designed to guide a person through online transactions and services, by asking a series of questions in simple language and responding appropriately. In this way, the AVANTI prototype aimed to address the barriers that ordinary people face in using digital services. The project involved 4 European public authorities and 3 other research and development partners in addition to ITC, whose role was evaluation of the prototype.

More about the AVANTI project
AVANTI: Added Value Access to New Technologies and services on the Internet is a EU Framework Programmes project funded by CEC Framework V IST Programme. Carried out in collaboration with London Borough of Lewisham, Kista Borough/City of Stockholm, Ventspils City Council (Latvia), Fujitsu Consulting (UK), CIRN and others. For further information please refer to http://itc.napier.ac.uk/ITC/ProjectInfo.asp?ID=1.
[Read More]

Resources link icon

    Demonstration Analysis and Assessment Report
next prev

Related Projects

  • Informing the Good Society (InGSoc): New Directions in Information Policy
    InGSoc (Informing the Good Society: New Directions in Information Policy) is a three-year project, funded by an Arts and Humanities Research Council standard grant. The project, whose common thread is the social impact of information and technology and relevant public policy issues, has three...
  • ESRC Information Science pathway
    The ESRC Information Science Pathway is one of 24 accredited training pathways within the Scottish ESRC Doctoral Training Centre (DTC) of the Scottish Graduate School of Social Science (SGSSS). This is part of a £20 million investment in the UK's largest DTC, which awards 65 studentships to...
  • KTP - Payfont
    To create the ability in Payfont to research and deliver, using Universal Design principles and processes based on BS8878, the optimal secure user experience (UX) in secure transactions
  • Research Activities I/Net
    Information Management and Presentation for Research Activity and Related Data. A linked intranet and internet solution for the managing and presentation of data concerning the research related activties of university researchers.
  • Plansafe Inspection System
    This is a follow-on innovation voucher project to further develop a software system which will fully document Statutory Examinations of lifting, pressure and LEV equipment. The solution will involve a bespoke, mobile software application to support inspectors in the field, and a web interface to...
next prev

Collaborators link icon

  • City of Edinburgh Council
    City of Edinburgh Council
  • Microsoft
    International software company. Over the last three decades, Microsoft has consistently transformed the way that people live, work, play and connect through great technology.
next prev

Project Team

Professor Ann Macintosh
(not currently an institute member)
Dr Angus Whyte
(not currently an institute member)

Associated Publications

Whyte, A. (2003, September 2003). Conversations with Non-Human Actors in E-Democracy. Paper presented at ECSCW e-Democracy Workshop, Helsinki, Finland.