AVANTI: Added Value Access to New Technologies and services on the Internet

01/01/2003 - 31/07/2003

AVANTI was an EC funded project (IST-2000-28585) that finished in July 2003. It focused on the use of a software toolkit to produce prototype digital avatars. These aimed to enhance the acceptability of e-government services to citizens and other stakeholders in service delivery, targeting the 'digitally excluded' in particular.

The avatars were animated characters designed to guide a person through online transactions and services, by asking a series of questions in simple language and responding appropriately. In this way, the AVANTI prototype aimed to address the barriers that ordinary people face in using digital services. The project involved 4 European public authorities and 3 other research and development partners in addition to ITC, whose role was evaluation of the prototype.

More about the AVANTI project
AVANTI: Added Value Access to New Technologies and services on the Internet is a EU Framework Programmes project funded by CEC Framework V IST Programme. Carried out in collaboration with London Borough of Lewisham, Kista Borough/City of Stockholm, Ventspils City Council (Latvia), Fujitsu Consulting (UK), CIRN and others. For further information please refer to http://itc.napier.ac.uk/ITC/ProjectInfo.asp?ID=1.
 
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Resources link icon

  • AVANTI
    Demonstration Analysis and Assessment Report
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Collaborators link icon

  • City of Edinburgh Council
    City of Edinburgh Council
  • Microsoft
    International software company. Over the last three decades, Microsoft has consistently transformed the way that people live, work, play and connect through great technology.
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Project Team

Professor Ann Macintosh
(not currently an institute member)
Dr Angus Whyte
(not currently an institute member)

Associated Publications

Whyte, A. (2003, September 2003). Conversations with Non-Human Actors in E-Democracy. Paper presented at ECSCW e-Democracy Workshop, Helsinki, Finland.