Stobo Castle Health Spa was in need of updating their IT Strategy.
Stobo Castle is a business blending high quality personal customer service with a seamless booking and management systems. All designed to enhance the customer experience yet have access to vital data for cross selling and promotional purposes.
Through Stobo working in partnership with thier developers, sourced and introduced by our e-business adviser, they have continued to expand thier IT hardware and systems. Whilst staff were resistant to change initially they have all welcomed the business changes that were made.
Jenni added “We had lots of separate systems, many duplicating the work of others, now we have a centralised management system accessible to all members of staff.” Sharing this information has reduced our administration activities, allowed decisions to be made quicker with a greater degree of accuracy and improved our customer service".