Information & Communications Technologies (ICT) covers all technology-enabled internal and external business processes - including software, hardware and any online activity. Many owners/managers "don't know what they don't know" and are missing opportunities for business improvement, because they can’t see how technology can deliver efficiencies, particularly between business functions. Businesses are wary of approaching the technology market as they feel they will be 'sold' products and services which don’t address their needs, and they don’t have the skills and confidence to make that judgement. There is a place for professional, independent and impartial advice on technology delivered from a business perspective.
We specialise in giving strategic direction to business owners and senior managers which ensures that:
We have worked with well over a hundred high-growth businesses on strategic, business-wide projects to streamline processes and improve reporting capability. These typically involve the replacement of all legacy systems. Our approach is very much “business first, technology second”, ensuring an understanding of business priorities before providing an independent and impartial view of how ICT can best support their objectives. We take a holistic view across different aspect of the business, identifying efficiencies and integration from streamlining online activities and business processes, and helping putting in place the right partnerships and resources to support their business model.
Projects include: ICT Strategy, Digital Strategy, ICT Resourcing & Investment, ERP Systems, KPIs & Reporting Requirements, CRM, Knowledge Management, Dashboards, Virtualisation, Outsourcing, ICT Resourcing, Web Applications, Mobile Applications, eCommerce, Customer Conversion, Social Media.